Who told you that? Was it Brian? grrrrrrrhhhhhh I hate that guy… 😉
Currently we are working with Microsoft to help them troubleshoot some problems with the Surface Pro 7. There isn’t a fix yet, but current versions of the pen tool will allow you to use a number of great features (like auto switching for Tablet Pro presets!) but won’t let you use the broken bits. (there is a toggle to disable features on the Surface Pro 7)